Return & Refund Policy

1. Returns and Exchanges

  • You may request a return or exchange if the product is damaged, defective, or incorrect.

  • Please notify us within [X] days of delivery with clear photographs of the damage or defect.

  • Products must be returned in their original, unused condition, with all original packaging and tags.

  • We reserve the right to inspect returned items before approving a refund or exchange.

2. Refunds

  • Once we approve your return, we will process a refund within [X business days].

  • Refunds will be made to the original payment method.

  • Shipping charges are non-refundable, unless the return is due to our error (e.g., wrong or defective product).

3. Return Shipping

  • For returns due to defects or our error, we will cover the cost of return shipping.

  • For change-of-mind returns, you may need to bear the return shipping cost (unless otherwise agreed).

4. Cancellation

  • Orders can be canceled before they are shipped.

  • If you cancel after the order is shipped, returns will follow our standard return policy.

5. Exchanges

  • Exchanges are possible subject to availability.

  • If the replacement item is of higher value, you may need to pay the price difference; if lower, we will refund the difference.

6. Contact for Returns
To initiate a return or exchange, please contact us at:
Email: [your returns email]
Phone: [your customer service number]